Flight Experience™ was the original flight simulator business to ‘open the cockpit to the world’. We are the world leader in flight simulation entertainment, and are also now moving into the pilot training area with simulators developed specifically for training schools and airlines.
Flight Experience™ has twelve operations in eight countries and will open two more in the USA and Indonesia by January 2013. Our stores are on centrally located in capital city sites in Australia (Adelaide, Brisbane, Melbourne, Perth, Sydney), France (Paris), Hong Kong, Kuwait, Singapore and Thailand (Bangkok).
In 2011 we were approved as a Boeing ‘Official Licenced Product’ and we marked the end of the year by flying our 120,000th satisfied client. We offer a professional service combined with an exciting experience that is not easily forgotten.
Flight Experience™ is owned by Pacific Simulators 2010 Limited, based in Christchurch, New Zealand. Although each store is individually owned and operated, Pacific Simulators is responsible for all aspects of the franchise including manufacturing, maintenance, technical support, sales and marketing, recruitment, training and franchise development.
Flight Experience and Pacific Simulators – The History
The concept of Flight Experience™ was developed by three aviation enthusiasts. Russell Hubber, the founder, remains as one of the Directors of the business today. The first Flight Experience™ store opened its doors in Christchurch, New Zealand in 2005.
A brief outline of our history is detailed below:
|2001:||First simulator built based on the Boeing 767 aimed at training market.|
|2002:||First vouchers sold for entertainment.|
|2003:||Business model shifts to focus on entertainment.|
|2005:||First 737-800 simulator developed.
First Flight Experience™ retail store opens for business in Christchurch, NZ.
|2006:||Five stores operating in New Zealand (Auckland, Christchurch, Tauranga, Hamilton, Wellington).
Flight Experience™ becomes a Boeing Licensed Merchandise Reseller.
Device receives approval from NZ CAA for generic training.
|2007:||First Australian location opens in Sydney.
Buy-out of majority shareholding by Ocean Partners Ltd, a NZ-based private equity business. Restructure of the business with new management and expansion of manufacturing. New company formed – Flight Experience Group Limited (FEGL), which includes Pacific Simulators International Ltd.
|2008:||Staffing under Ocean Partners (FEGL) rises to 22, with debt of over $4 million.
Further Australian expansion takes place with outlets opening in Melbourne, Perth and the Gold Coast.
First stores open in Asia with Singapore and Hong Kong. (Two sims installed in HK store).
|2009:||Two simulators sold to Boeing companies in the US to be used for ergonomic development and testing for a large scale fleet upgrade project of Boeing 737’s.
FEGL and all associated companies placed into receivership by ASB due to unserviceable debt, high expenses and lack of sales.
Sydney store owner, Iain Pero and founder, Russell Hubber form a new company to buy the assets of FEGL and re-structure the business.
Staff reduced from 22 to two active Directors, three full time and one part time.
|2010:||New Zealand investment company, K1W1 buys 20% of Pacific Simulators 2010 Ltd.
Two more staff employed in Australia for Sales, Marketing and Business Development.
All NZ stores closed and some simulators moved overseas (Adelaide and Bangkok).
FE Auckland breaks from group to privately run business, but still serviced by Pacsim.
Gold Coast store moves to Brisbane.
Simulators in Australia approved by CASA as Category B Synthetic trainers.
|2011:||Introduction of new High Definition Visual System.
Kuwait store opened in February.
Paris store opens in June.
Adelaide store opens in August.
Singapore simulator approved by CASA as Category B Synthetic Trainer.
Flight Experience™ approved as a Boeing ‘Official Licensed Product’.
100,000th client flown by Flight Experience™.
Largest Boeing merchandise reseller outside of the USA.
|2012:||Bangkok store opens in January.
Pacsim approved as a supplier to Thales. Received significant parts order.
Brisbane store becomes a Corporate store.
Bangkok store approved by DCA (Thailand) as Level 6 Training Device.
Flight Experience™ store sold to buyer in Boston, Massachusetts.
Training simulator purchased by ADF Flying School in Miami, USA for Airline Bridging courses.
Store purchased by buyer in Jakarta, Indonesia. Due to open April 2013 for use in entertainment and training market.
Pacsim attends Asia Pacific Airline Training Symposium (APATS) in Singapore.
Distinct shortage of resources and cost-effective trainers in the marketplace identified.
Hong Kong store purchased by Pacsim. Includes two PS3.5FE devices.
Hong Kong business under management, pending sale and reduced to one simulator.
One of the Hong Kong devices sold to AAA Flying School in Brisbane, Australia for Airline Bridging courses.
|2013:||New Flight Experience Website launched.
New Licencing system, replaces Franchising model.
Boeing Store eCommerce platform launched.
Jakarta Store opens.
Fear of Flying course developed in conjunction with clinical psychologists’.
Training device installed at AAA Flying School. Brisbane, Australia.
Pacific Simulators signs Joint Venture to prepare for new Multi-Crew Co-operation legislation being introduced in Australia.
Distributor Agreement signed for Chinese market.
Marketing Partnership signed with Pan Am International Flight Academy.
First Pan Am/Flight Experience Pilot Training Seminar held in Hong Kong with over 160 attendees.
New PS4.5 device certified by the FAA in the US as an Advanced Aviation Training Device (AATD).
Brisbane store relocates to AAA Flight School Agreement signed for new stores in Sanya and Chengdu, China.
|2014:||First student from Hong Kong Seminar commences training at Pan Am in Florida.
Agreement signed for new store in Kuala Lumpar, Malaysia.
Agreement signed for new store in Chengdu. China.
New Multi-Lingual website launched.
Pan Am/Flight Experience Pilot Training Seminar held in Singapore.
With twelve stores in eight different countries, Flight Experience™ is the World Leader in Flight Simulator Entertainment. In fact, we have flown over 120,000 satisfied clients! Our high fidelity Boeing 737-800 Flight Simulators are used for Pilot Training and have been approved by the FAA in the USA, CASA in Australia and DCA in Thailand. Flight Experience is the only Boeing ‘Official Licenced Product’ in this industry.
On arrival to the Flight Experience™ Store, present your personal boarding pass at our dedicated Check-in counter.
Meet your first officer
Our Flight Instructor is your First Officer. All of our instructors are real pilots who have successfully completed the comprehensive Flight Experience™ Instructor Training Course. They are proficient at operating our Boeing 737-800 Simulator and have a high-level of customer service and instructional skills.
Pre-flight briefing & flight plan
You and your passengers will be taken through a Pre-flight Briefing by your First Officer in our dedicated Briefing Area. After assessing your level of expertise, a multi-media presentation will help you choose your flight options including destinations. You can choose from over 24,000 airports! You will then watch a short video explaining relevant features of the Boeing 737 and its cockpit.
Your First Officer will guide you and your passengers into the Flight Simulator. As the Captain, you will sit in the front left-hand seat while your passengers sit in the two jump-seats directly behind you. Strap in with your 5-point seat harness and real aircraft headsets. Our simulators are used for pilot training, so don’t be surprised if you suddenly feel like your on-board the real thing!
Now you’re strapped into the captain’s seat of a Boeing 737-800. Your First Officer will brief you on the primary controls and instruments and then you’re ready for take-off!
With permission from Air Traffic Control, you advance the thrust levers and your Boeing 737 hurtles down the runway. “Rotate”, you pull the control column back towards you and the nose wheel lifts off the runway…You’re airborne, and you can start to relax and appreciate the stunningly realistic scenery. But you don’t have too much time for sightseeing; you need to manage your airspeed, maintain your altitude and watch your heading. You need to be aware of any other traffic in the area, monitor a dazzling array of screens and indicators, and complete the real-life aircraft checklists.
Your destination awaits you. Whether you’ve chosen your local airport, an international hub airport or a white-knuckle approach (like Hong Kong’s infamous Kai Tak or Innsbruck amongst the snow-capped Swiss Alps), you must keep a cool head. Now apply your new aviator skills to land over 60 tonnes of aircraft onto the runway!
Regardless of your age, experience, or which Flight Package you choose, we guarantee your Flight Experience will be unforgettable!
The Boeing Store
After your land and dock with the Terminal, you will have the opportunity to browse through our Aviation Products. We are the largest Boeing Merchandise Reseller outside of the US! Don’t forget to check out the Cockpit Photos and DVDs of your flight available at our reception!
The simulator is based on the Boeing 737NG. It is designed specifically as an entry level training device with capability for deployment as a retail experience simulator. It provides a superb environment that replicates a modern twin jet environment.
- Fully enclosed cockpit
- Full functioning avionics and computers – FMCs, autopilots and auto-throttles
- 220° external visuals that accurately represent the terrain to photo realistic quality
- 24,000 airports to fly in and out of
- Countless flight tracks and routes can be flown anywhere in the world
- The ability to fly around any landmark from London Bridge to the Sydney Opera House
- Seats up to three people (as well as the simulator instructor) on the flight deck
- Fixed base glass synthetic cockpit
- Includes Instructor console work station
- Instructor Station uses a Windows(R) environment
- High-fidelity 180 night/day visuals accurately representing airports, weather and terrain
- Smith’s style Flight Management System (FMC), Boeing style Primary Flight Display (PFD), Navigation Display (ND) and Engine Display Units
- Full functioning flight deck systems, including MCP, FMC/CDU, AFDS, GPWS
- Upper Display Unit (Upper DU) displays include: N1 Indicators, EGT Indicators, Fuel Flow Indicators, Fuel Quantity Indicators, Fuel Alert Indicators and Crew Alert
- Lower Display Unit (Lower DU) displays include: N2 Indicators, Fuel Flow Indicators, Oil Pressure Indicators, Oil Temperature Indicators, Oil Quantity Indicators and Engine Vibration Indicators
- The visual system is capable of rendering: day, night, dawn and dusk visuals, selectable special effects, fog, haze, sun glare. Airport lighting detail includes taxiway markings, runway edge, runway centreline and taxiway lighting, runway heading indicators, touchdown zone, threshold markings, approach guidance lighting and approach lead-in lighting.
- The throttle console has the following features: Motorised Thrust Levers, Thrust Reverse Levers, Flap Lever with Go Around Gates, Motorised Speed Brake Lever, TO/GA Switch, A/T Disconnect Switches, Moving Stabiliser Trim Wheels and Pointers, Fuel Control Switches and Park Brake.
Note: Some features may differ depending on location
Regulatory Qualification Level:
NZ CAA (New Zealand) The device has limited instrument rating approvals
CASA (Australia) The device has limited instrument rating approvals
DCA (Thailand) – Level 6 Approval
FAA (USA) – Advanced Aviation Training device (AATD)
The Flight Experience simulator is known as the PS3 and is manufactured by Pacific Simulators 2010 Limited in Christchurch, New Zealand. It is designed as an authentic aviation experience device.
The Boeing 737 Series is the biggest selling jet airliner ever built. The aircraft size, configuration, economy, range and reliability have made the series a favourite with airlines around the world. Since the 737 was launched in the 1960s with the 737-100, more than 9,700 orders have been placed. With over 7,100 737s being delivered and more than 5,500 in service today, the 737 represents more than a quarter of the total worldwide fleet of commercial jet airliners. In fact, on average, about 1,700 737s are in the air at all times and one takes off or lands every 2 seconds!
737s fall into three groups:
- The Originals: 737-100 and 737-200. Production was from 1971 until 1988.
- The Classics: 737-300, 737-400 and 737-500. Production was from 1984 until 2000
- Next Generation: 737-600, 737-700, 737-800 and 737-900. Production commenced in 1996 and continues today.
The Next Generation Boeing 737-800 aircraft is the biggest selling model and has up to 189 seats, compared to just 100 on the original 737-100. It has more efficient CFM56-7B turbo fans; a new, more fuel-efficient wing and larger tail surfaces – all factors that have encouraged airlines to update their fleets. The new flight decks feature new six-panel LCD screens, providing more effective, easier-to-read information. The Next Generation 737-800 and 737-900 are the largest members of the Boeing family. They are distinguished by new fuselage lengths and an extended single-class seating range.
|Power Plants||2 x CFM56-7B26|
|Maximum Thrust:||116.99kN / 26,300lb|
|Performance||Typical Cruising Speed:||Mach 0.785
|Max Certified Altitude:||41,000ft|
|Range with Full Payload:||2,590nm
|Max Fuel Capacity:||20,896kgs
|Average fuel consumption:||2,000kgs per hour|
|Weights||Operating Empty Weight:||41,145kg|
|Max Takeoff Weight (MTOW):||79,015kg / 174,200lb|
|Max Landing Weight (MLW):||65,316kg / 146,300lb|
|Max Zero Fuel Weight (MZFW):||61,688kg / 136,000lb|
|Dimensions||Wingspan (with winglets):||35.8m / 117.5ft|
|Overall Length:||39.5m / 129.6ft|
|Vertical Fin Height:||12.6m / 41.3ft|
|Cabin Width:||3.54m / 11.62ft|
|Wing Area:||124.6m2 / 1,341ft2|
|Typical two-class configuration:||162 seats|
|Max single class seating:||189 seats|
|Freight Capacity:||6,220kg / 13,710lb|
|Volumetric Payload:||21,390kg / 47,100lb|
Frequently Asked Questions
Do I need any flying experience?
Absolutely not, these packages can be tailored to suit the level of knowledge and experience you have.
Will I get to fly the simulator?
Yes. These packages are designed to give you as much hands on flying as you can handle.
Do I have to complete the first flight package before I can do the others?
No, you can do any flight package without any prior experience.
How technical is the briefing and flight, will I understand it all?
Yes you will. Our instructors will tailor the briefing and flight to suit your level of skill. We can cater for the completely inexperienced right through to professional pilots.
Is this done as a group or one on one?
Each flight is conducted one on one with you and your instructor.
Can I bring a friend along?
Yes you can. There is seating for two extra people to join you during your flight. There is no extra charge for this.
What is the minimum age?
Our recommended minimum age is 4. There is no maximum age.
Do gift vouchers expire?
Gift vouchers expire 6 months* after purchase.
Is the simulator fully enclosed?
Yes it is. If you or the person you’re buying this voucher for has an issue with being in a confined space, please call your local store and visit the simulator prior to purchasing a voucher.
Does it have a certification for training?
Yes it does; our simulators have been certified by the FAA in the USA, CASA and DCA in Thailand. Currently there is no certification for pilot training in China, however our simulator can be used for Airline Interview Preparation, Jet Transition Programs and airport familiarisation.
Does the simulator have motion?
Our simulator is a fixed base device. However the immersion experience combined with the fidelity of visuals, sound and vibration give you an amazing sensory experience.
How do I book a flight date and time?
You can either book in person at a Flight Experience store, or by phone.
Australia 1800 737 800
Singapore 1800 737 0800 or +65 6339 2737
Hong Kong +852 2359 0000
France +33 145860404
Kuwait +965 2530 96 91
When I order a voucher online, what do I get?
You will receive a Flight Experience voucher, in the form of an airline boarding pass. This will be mailed to you or your nominated recipient. Alternatively, it can be picked up from your local Flight Experience store. The voucher confirms the flight package which has been purchased, but does not include a confirmed date and time for the flight. You can book a date and time when you purchase or at any later date before the voucher expires. Please refer to our Terms and Conditions.
Can I book a date and time for my flight at the time of purchase?
It depends on how you purchase. If you purchase by phone or at a Flight Experience store, you can confirm a booking at the same time.
If you purchase online simply call your local store with your details and they will assist you in making your booking.
When and how will my voucher be dispatched?
Vouchers are processed daily, and can either be mailed to you or picked up from the store.
Can I upgrade to a longer flight than the one purchased?
Yes, you (or your nominated recipient) can upgrade by paying the difference between the value of the voucher and the price of the longer flight – provided this is done when booking a confirmed date and time for the flight.
Can I purchase a DVD of my flight on the day?
Yes. If you didn’t purchase the DVD online, you (or your nominated recipient) can still arrange and buy it on the day of the flight.
Is the information I supply secure?
Yes, our Buy Now process is protected behind a 128 bit secure SSL, secure connection.
Fantastic experience, well worth your time and money. If you have any interest in flying you must try this.
Felt very much at ease when I had no idea what I was doing! Realised I was not meant to be a pilot, but it was great fun and I will have great respect for pilots in the future. Recommend the experience to anyone!!
I have been coming here regularly for nearly two years and really appreciate the friendly and fun attitude of the staff. There is always an exciting challenge that we set for each other which stretches my abilities as a “Pilot” or “Co-pilot”. Great entertainment and learning experience too. Come and see for yourself!
Exactly as I expected it to be. This experience is both educational and fun. I feel that the instructor (Alvis) was knowledgeable and gave enough instructions/directions for me to proceed. I highly recommend this experience for all aviation enthusiasts.
I had an awesome Flight Experience flying Sydney, Dubai and New York. Has been on my "Bucket List" for some time and I loved it! Thanks Guys for the great "Flight Experience"
The instructor is very professional and serious.Thank you Flight Experience , you offered a platform and opportunity for the general public, especially for those who is passionate to learn how to fly a jet. It’s a dream comes true. Also I need to thank those friendly staffs and their excellent service, I will come back again for next holiday ,maybe with some more friends and families. You will not be disappointed with the experience here.